NQ Rentals going bankrupt???

[Floh]

I had hired a campervan from NQ Rentals Darwin Depot in June 2004. To
my surprise and when I arrived at the depot I was informed that the
$5,100 Deposit will not refunded to me upon vehicle return (as stated
in your terms & conditions), but will be transferred back via NQ
Rentals head office within 3 business days after the return of the
vehicle. Needles to say I was surprised to hear this, but flying
into Darwin for a 4-day trip to then say "NO, I don't take it" and
find someone else … well I wasn't quite that alert.

I returned the vehicle in orderly condition and without damages and it
was accepted back without complaint. I therefore expected refund of my
deposit in the coming 3 business days.

To my great disappointment, no refund has occurred until the present
date. None of my calls or emails have been answered by NQ Rentals so
far. A$5,100 is quite a scam. What concerns me is comments from NQ
staff that indicate that I may not be the only one.

I wonder whether I got hooked on a money acquisition scheme of a
tourist operation that is on the brink of going bust?

Has anyone had a similar experience or heard about NQ Rentals being in
financial trouble?

[A Mate]

Surely it was a credit card charge. Organise a 'charge back'!! And do it
immediately. Your bank will explain how to go about it!!

Also contact the NT Consumers Affairs Dept - and the local Darwin newspaper!

Post by Floh
I had hired a campervan from NQ Rentals Darwin Depot in June 2004. To
my surprise and when I arrived at the depot I was informed that the
$5,100 Deposit will not refunded to me upon vehicle return (as stated
in your terms & conditions), but will be transferred back via NQ
Rentals head office within 3 business days after the return of the
vehicle. Needles to say I was surprised to hear this, but flying
into Darwin for a 4-day trip to then say "NO, I don't take it" and
find someone else . well I wasn't quite that alert.
I returned the vehicle in orderly condition and without damages and it
was accepted back without complaint. I therefore expected refund of my
deposit in the coming 3 business days.
To my great disappointment, no refund has occurred until the present
date. None of my calls or emails have been answered by NQ Rentals so
far. A$5,100 is quite a scam. What concerns me is comments from NQ
staff that indicate that I may not be the only one.
I wonder whether I got hooked on a money acquisition scheme of a
tourist operation that is on the brink of going bust?
Has anyone had a similar experience or heard about NQ Rentals being in
financial trouble?

[boshben]

Post by A Mate
Surely it was a credit card charge. Organise a 'charge back'!! And do it
immediately. Your bank will explain how to go about it!!
Also contact the NT Consumers Affairs Dept - and the local Darwin newspaper!

Post by Floh
I had hired a campervan from NQ Rentals Darwin Depot in June 2004. To
my surprise and when I arrived at the depot I was informed that the
$5,100 Deposit will not refunded to me upon vehicle return (as stated
in your terms & conditions), but will be transferred back via NQ
Rentals head office within 3 business days after the return of the
vehicle. Needles to say I was surprised to hear this, but flying
into Darwin for a 4-day trip to then say "NO, I don't take it" and
find someone else . well I wasn't quite that alert.
I returned the vehicle in orderly condition and without damages and it
was accepted back without complaint. I therefore expected refund of my
deposit in the coming 3 business days.
To my great disappointment, no refund has occurred until the present
date. None of my calls or emails have been answered by NQ Rentals so
far. A$5,100 is quite a scam. What concerns me is comments from NQ
staff that indicate that I may not be the only one.
I wonder whether I got hooked on a money acquisition scheme of a
tourist operation that is on the brink of going bust?
Has anyone had a similar experience or heard about NQ Rentals being in
financial trouble?

Hi, did you get the bond back? How? I have the same problem - ongoing
for 1.5 months now - $5000 is costing me in creditcard interest! Office
of Fair trading (Queensland) notified.

Thanks

[A Mate]

$5,000 in credit card interest - for one month - on a $5,100 deposit -
BULLSH*T!!

Your post has no credibility at all!!!

Post by boshben

Post by A Mate
Surely it was a credit card charge. Organise a 'charge back'!! And do it
immediately. Your bank will explain how to go about it!!
Also contact the NT Consumers Affairs Dept - and the local Darwin newspaper!

Post by Floh
I had hired a campervan from NQ Rentals Darwin Depot in June 2004. To
my surprise and when I arrived at the depot I was informed that the
$5,100 Deposit will not refunded to me upon vehicle return (as stated
in your terms & conditions), but will be transferred back via NQ
Rentals head office within 3 business days after the return of the
vehicle. Needles to say I was surprised to hear this, but flying
into Darwin for a 4-day trip to then say "NO, I don't take it" and
find someone else . well I wasn't quite that alert.
I returned the vehicle in orderly condition and without damages and it
was accepted back without complaint. I therefore expected refund of my
deposit in the coming 3 business days.
To my great disappointment, no refund has occurred until the present
date. None of my calls or emails have been answered by NQ Rentals so
far. A$5,100 is quite a scam. What concerns me is comments from NQ
staff that indicate that I may not be the only one.
I wonder whether I got hooked on a money acquisition scheme of a
tourist operation that is on the brink of going bust?
Has anyone had a similar experience or heard about NQ Rentals being in
financial trouble?

Hi, did you get the bond back? How? I have the same problem - ongoing
for 1.5 months now - $5000 is costing me in creditcard interest! Office
of Fair trading (Queensland) notified.
Thanks
--
Posted via http://britishexpats.com

[Gerrit 't Hart]

Post by A Mate
$5,000 in credit card interest - for one month - on a $5,100 deposit -
BULLSH*T!!
Your post has no credibility at all!!!

You can't read!
He wrote: "$5000 is costing me in creditcard interest!"
He did NOT say, "It is costing me $5000 in credit card interest."

Gerrit

[boshben]

Post by Floh
I had hired a campervan from NQ Rentals Darwin Depot in June 2004. To
my surprise and when I arrived at the depot I was informed that the
$5,100 Deposit will not refunded to me upon vehicle return (as stated
in your terms & conditions), but will be transferred back via NQ
Rentals head office within 3 business days after the return of the
vehicle. Needles to say I was surprised to hear this, but flying
into Darwin for a 4-day trip to then say "NO, I don't take it" and
find someone else … well I wasn't quite that alert.
I returned the vehicle in orderly condition and without damages and it
was accepted back without complaint. I therefore expected refund of my
deposit in the coming 3 business days.
To my great disappointment, no refund has occurred until the present
date. None of my calls or emails have been answered by NQ Rentals so
far. A$5,100 is quite a scam. What concerns me is comments from NQ
staff that indicate that I may not be the only one.
I wonder whether I got hooked on a money acquisition scheme of a
tourist operation that is on the brink of going bust?
Has anyone had a similar experience or heard about NQ Rentals being in
financial trouble?

Hi Floh,

I read this post BEFORE we took the rental out.. I assumed "it wouldn't
happen to me" after all, we had some mates 1.5 years ago who had an OK
experience with NQ..
please read the post you started so long ago. Hope you're still online.

Did YOU get the monies back, and how long, and with reasonable
explanation and interest covered????

I just checked my post - some people can't read properly and just shoot
off but anyway, thanks to the slightly more switched-on person who saw
that my post was written in English - the credit card is costing me, at
1.2% per month, about $60AUD per month (please don't post anything about
xyz card is cheaper..)- the first month's interest - yes, during the
rental - I am happy to cover- but the interest that was due covering
the period AFTER the deposit was promised to have been returned - I am
not willing to cover.
The company have steadfasteadly ignored my Emails, and the phone message
I left - where I am calling from at the moment the phone is $1USD /Min
to Aus and from experience can be 5-10 mins on hold...
Sooo... I have lodged a complaint with the OFT so a file can be opened
on the company, and VISA card services have been made aware of "issues"
with this company - I will be supplying more information so they can act
further.
I recommend this is an advisable course of action if this happens to
anyone else.. contact OFT and your card service company.
Cheers,
BoshBen

[TravelerUS]

Its unfortunate however I think this is a small case as you can see many
happy customers listed on their site.
http://www.nqrentals.com.au/Testimonials.asp
They seem genuine enough.

[unknown]

Its unfortunate however I think this is a small case as you can see many
happy customers listed on their site.
http://www.nqrentals.com.au/Testimonials.asp
They seem genuine enough.

[swagmanneke]

Thy never published my experience?



because I wasn't a happy custumer in 1998-99

Post by TravelerUS
Its unfortunate however I think this is a small case as you can see many
happy customers listed on their site.
http://www.nqrentals.com.au/Testimonials.asp
They seem genuine enough.

[Tony Bailey]

Post by swagmanneke
Thy never published my experience?
because I wasn't a happy custumer in 1998-99

Post by TravelerUS
Its unfortunate however I think this is a small case as you can see many
happy customers listed on their site.
http://www.nqrentals.com.au/Testimonials.asp
They seem genuine enough.

Pity about that last statement!

Seems to be some unhappy customers now.